How to make orders?

  1. In the "Shop", select the item and click the button "Add to bag" to add it to your shopping bag.
  2. Make the necessary corrections of the quantity of goods or delete unnecessary item from your shopping bag.
  3. When all the items which you want to buy are added to shopping bag, click the button "Order".
  4. Make an order, filling in all the necessary information about the customer and address. If you want to receive your order via “Omniva” parcel machine, do not forget to specify the most convenient location of parcel machine in the field “Additional information”. Click the button "Next".
  5. Carefully check all information included in the order. Go back to the previous ordering steps with the keyboard key "Back" in order to correct information or confirm the order by clicking the button "Order".

Order payment

It is possible to pay by bank transfer to a bank account.

  • You will receive an e-mail with the confirmation of availability of all ordered products and invoice after the order within one business day
  • Please make payments only after receipt of the invoice
  • Invoice should be paid within 2 business days from the date of issue

If you have not received the invoice within one business day after the order, please contact us.

Fulfilment of order

Complectation of the order and send out is made no later than next day days after payment is received in bank account of the Customer.

If the order is made on weekend or holidays, then the order is sent on the first business day after the weekend or holidays.

Delivery service

Products are delivered to Latvia and European Union via Latvian Post or Omniva depending on Customer choice.

If you choose to receive order at parcel machine, do not forget to specify the most convenient location of parcel machine in the field “Additional information”. (More information - https://www.omniva.lv/eng).

Delivery to territory of Latvia:

  • Delivery costs with Omniva and Latvian post is free of charge
  • Delivery for orders with courier is 6.00 EUR
  • Delivery is within 7 days after payment of the invoice is received
Delivery to territory of European Union:
  • Delivery for orders less than 70 EUR is 5.00 EUR
  • Delivery for orders more than 70 EUR is free of charge
  • Delivery is within 20 days after payment of the invoice is received

Delivery in other countries:

  • Delivery costs 20.00 EUR
  • Delivery is within 20 days after payment of the invoice is received
In case, when you have questions or you have special requirements which are related with delivery of order (e.g. delivery by courier service, delivery to countries outside the European Union, etc.) please contact us.

FAQ > >

When you apply an order you have agreed to conditions of Distance contract  (read here >)


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